Forum Discussion

Rising Newcomer

2 days ago

Solved

Apex legends account

So basically I was playing apex my game was lagging so I closed it out on my PS5 but then when I went to play it again it said login using your EA info and so I put the email I always used but it sai...

playstation

EA_Mako
2 days ago
Hey myeaidis,

Sorry to hear you're having some trouble getting the correct account linked. Just as a heads up, I've edited your post to remove the personal contact information. These are public forums where everyone's able to read your posts, so please be cautious with what you're sharing here.

Since these are public boards, we are not able to verify or change your account details here. For this situation, it'd be best to get in touch with the support team directly so they can see what other options are available to help get the original account relinked. This page goes through the linking process, but you can just hit the Contact us option at the bottom of that page to start a case so the support team can take a look.

EA_Mako

Community Manager

2 days ago

Hey myeaidis,

Sorry to hear you're having some trouble getting the correct account linked. Just as a heads up, I've edited your post to remove the personal contact information. These are public forums where everyone's able to read your posts, so please be cautious with what you're sharing here.

Since these are public boards, we are not able to verify or change your account details here. For this situation, it'd be best to get in touch with the support team directly so they can see what other options are available to help get the original account relinked. This page goes through the linking process, but you can just hit the Contact us option at the bottom of that page to start a case so the support team can take a look.