@OrioStorm
In lieu of the RDR2 errors I was reminded of this. I decided to read through the post here and figure out what was done, because now I'm not crashing. IIRC I stopped playing for awhile because of the crashes and came back to a playable experience without crashing. I was really angry at the time because it felt horrible doing so well only to get lobbed from a match.
You're an unsung hero. Well done.
This started happening to me yesterday and I think it is caused by latest Windows Security Update (KB4524569) because it is the only thing that changed on my computer before this started happening. I updated my Nvidia drivers as well but I was able to play afterward without any crashes at all so it's not that.
This crash happens in such a way that I cannot even open the game, it crashes right away. Sometimes it goes to the loading screen but then it crashes right away.
Checking the Event Viewer this is what I get:
svchost (8548,R,98) TILEREPOSITORYS-1-5-18: Error -1023 (0xfffffc01) occurred while opening logfile C:\WINDOWS\system32\config\systemprofile\AppData\Local\TileDataLayer\Database\EDB.log.
I go to the location and there is no TileDataLayer folder in Local folder. Does the latest Windows update remove that folder? I don't know. I tried to create the folder and the .log file manually, didn't change a thing.
YO EA, SAY SOMETHING ABOUT THIS PROBLEM BECAUSE WE CAN'T PLAY YOUR FLAGSHIP GAME!
I have the same problem. First of all few days ago i played apex. and after 1 game it closed without error. When i try to start apex it close after INTRO without errors. I try to start Apex without internet connection. and it load the game but after 5-10 seconds it closed with error
crash:
{
mileswin64: 0000000000016C89
EXCEPTION_ACCESS_VIOLATION(read): 0000000100000003
}
cpu: "Intel(R) Core(TM) i7-7700 CPU @ 3.60GHz"
ram: 32 // GB
callstack:
{
KERNELBASE: 00000000000FF67A
ntdll: 00000000000A4AF2
ntdll: 000000000008C6D6
ntdll: 00000000000A11FF
ntdll: 000000000006A289
ntdll: 000000000009FE6E
mileswin64: 0000000000016C89
mileswin64: 0000000000006B5C
mileswin64: 0000000000007395
R5Apex: 00000000009594DA
R5Apex: 000000000045B9F6
R5Apex: 000000000045BDE7
R5Apex: 000000000045A637
R5Apex: 000000000045C3A2
KERNEL32: 0000000000017BD4
ntdll: 000000000006CED1
}
registers:
{
rax = 0x0000000100000003
rbx = 0
rcx = 0x000002406F50C298
rdx = 0x0000000100000003
rsp = 0x000000B5AEEAF7E0
rbp = 0x00000240781CE720
rsi = 0
rdi = 3
r8 = 35434 // 0x00008A6A
r9 = 0
r10 = 0x000002406B65B390
r11 = 0x000002406B65B3D0
r12 = 0
r13 = 0
r14 = 0
r15 = 0
rip = 0x00007FFA3A396C89
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [-1.0217621e-05, -1.2896718e-05, -1.3387727e-05, -1.3387727e-05], [0xB72B6C59, 0xB7585EFB, 0xB7609BDA, 0xB7609BDA] ]
xmm2 = [ [0.69285703, 0.69285703, 0.69285703, 0.69285703], [0x3F315F14, 0x3F315F14, 0x3F315F14, 0x3F315F14] ]
xmm3 = [ [0.69285703, 0, 0, 0], [0x3F315F14, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [0.69285703, 0, 0, 0], [0x3F315F14, 0x00000000, 0x00000000, 0x00000000] ]
xmm6 = [ [-0, 0, 0, 0], [0x80000000, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
build_id: 1572481583Hello,
I was quing for a ranked game.. my game crashed and ever since I can't open apex anymore.
When I try to open the game what happen is: > respawn logo > EA logo > game close and nothing pop up (no error nothing).
This is what I tried to fix the problem:
> Update game
> Update graphic card drivers
> repair game
> clean boot my PC
> unistall and reinstall
> open origin > go offline > start apex > go online (in this case I got this error)
---------------------------
Apex Crash Message
---------------------------
Apex crashed in mileswin64.
More technical information should be available in "apex_crash.txt" in your Documents folder.
Ctrl+C in this window will copy this message so you can paste it as text.
---------------------------
OK
---------------------------
I don't know what else to do.. please I beg you.. help me please!!
Community Manager
