Apex Legends crashes after the Respawn Title Screen

Question

As the title says, every time I run the game it just crashes to desktop. There is no error message or anything. This doe snot happen everyday I can go days with no issue then it starts again, no other game I play has any issues

I have Repaired the Game

Reinstalled the Game

Reinstalled Origin

Updated Drivers

Rolled back Drivers

Repaired Anti Cheat (which works fine on other games I play)

Moved the game into a new directory

I have done ALL the solutions I can find here & nothing helps

nasty_qdl · Answer

Same here. Game is starting up until the first loading screen and then crashes without an error message.

Rolling back to 419.17 let me start the game again. So i installed 419.35 to see if it also works with 419.35 and it did.

So i played some games until my game crashed again randomly in the middle of a round.

Now im not able to start my game again. Rolling back does nothing

Reinstalling the game did nothing, repairing aswell.

The obvious steps mentioned above all do nothing for me.

Specs:

i7-7700k

GTX-1080

16 GB RAM
144hz monitor (crashes on 60hz aswell)

So if anybody knows something else i could try, dont hesitate to reply...

konform103 · Answer

Not all the solutions.. I had this issue and fixed it.. I dont know what is going to fix it for you but you can try some more search the forum for feedback of users.. Without hardware specs it's a bit annoying to give you some advice..

If you are running nvidia and have intel cpu:
-try disable origin overlay
-try nvidia driver 399.24
-check your visual c++ installs (2010, 2012, 2013, 2017) in 32 and 64 bit
-run origin/apex as administrator
-try a sfc /scannow (cmd as administrator)
-try balanced mode in nvidia control panel

just some quick tips

khatarstrophe · Answer

I have the same issue since yesterday update. The game worked fine until then.

I managed to play after a full uninstall/reinstall of both Origin and Apex, EAC repair, and also temp & %ProgramData% files cleaning, and updating my Nvidia driver to the lastest.

I thought "Great ! Problem fixed".

F*** me yeah ! The issue still here today, and nothing that I did (again) worked so far.

So i guess we can rule out :

- Reinstalling

- EAC Repair

- Drivers versions (I tried 396.xx, 417.xx, and the lastest from Nvidia)

- temp %ProgramData% files

- In game Overlay (Origin/Nvidia) : I tried with and without, no difference made

- fps and refresh cap, tried and no effect whatsoever

Just before the game crashes I can see an error message "Unable to connect to EA server. Please verify your Internet connection", so nothing usefull as usual in those sort of messages, obviously my Internet connection is working just fine.

And CPU usage never reached 100%, not even 70%, so I guess it's also not an overclocking problem.

Specs :

OS : Windows 10

Graphics : Nvidia GTX 1080

CPU : Intel Xeon E5-2678 2.50Ghz

Any ideas ? Except sending my keyboard through my screen.

khatarstrophe · Answer

Rolling back to the 419.17 driver allowed me to successfully start the game as well.Let's now see if it crashes mid game, hope not.

konform103 · Answer

Could you post a Dxdiag.txt and a screenshot of your visual c++ installs? Maybe you can try a ddu driver removal and just install whatever driver windows update recommends.. I'm currently using 399.24 with my gt 1050 ti.. If you have a samsung ssd maybe worth to disable rapid mode and check virtual memory settings