Solved
Apex legends keeps freezing en la temporada 19 en xbox
Since I started this season 19 I have had the big and annoying problem that constantly in the game menu or even more annoying, in the middle of the game, the game starts to load the textures incorrectly, The weapon model does not load, and the sounds are not heard at all, so in the end the game just freezes
I play on the Xbox one platform and although I know that the console could be a factor, I have doubts if it really is that, since Apex Legends is the only game in which it happens to me and also to others I know With the same console the same thing does not happen
I would like to know what to do since I have not been able to enjoy playing Alex Legends
Hi @R5Ryder
When you have a moment can we start with the following steps?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
