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DudePerfect7351's avatar
DudePerfect7351
5 years ago
Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @DudePerfect73512.

    Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@SpicyyDeluxe 

Nobody is trying to scam you. There is a warning when unlinking accounts saying you will lose all progress and content. Normally, re-linking the same account will return it all. Support can look into this for you.

beren71's avatar
beren71
3 years ago

Hey, I just wanted to know if there is any way to get my paid currency refunded if I lost my account details? I unlinked and relinked my steam to another EA account to play battlefield with my friend and then I lost all of my apex progress. Also, is it possible that the team could make the warning more obvious and attention grabbing so cases like mine do not happen in the future? Thanks, have a good day.

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