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DudePerfect7351's avatar
DudePerfect7351
5 years ago
Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @DudePerfect73512.

    Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@SpicyyDeluxe 

Nobody is trying to scam you. There is a warning when unlinking accounts saying you will lose all progress and content. Normally, re-linking the same account will return it all. Support can look into this for you.

beren71's avatar
beren71
3 years ago

@EA_Aljo

And can you clarify that linking back to my original Ea account which my steam account was originally linked to will return my stuff? Even though I have to wait 6 months? Thanks.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @beren71 

    Relinking the original account will return your content and progress. Unfortunately, as you mentioned, you'll need to wait 6 months to make that change.

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