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DudePerfect7351's avatar
DudePerfect7351
5 years ago
Solved

Apex legends progress reset due to linking of accounts

Hey I play apex legends and I recently made a new ea account and linked my PSN to that account so I could claim my twitch drops but in doing so, I lost all ingame progress. If the technical support c...
  • EA_Aljo's avatar
    EA_Aljo
    5 years ago

    Hi there, @DudePerfect73512.

    Unfortunately, we're not able to restore the content you lost or link the previous account. When you unlink an account, progress and content is lost.

dillrito's avatar
dillrito
3 years ago

I read under your tips for "I think I linked to the wrong EA account" that there might be a way for a advisor to combine the two accounts and maybe get my progress back, what is a support number I can call and get this figured out.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@dillrito 

We're not able to combine the 2 accounts, but an advisor should be able to investigate any account issues. You'll need to open a case here to get in touch with one.

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