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L36Medic's avatar
L36Medic
4 years ago
Solved

Apex Stuttering

Not sure what's going on but as of the past 3 days I've been getting a constant stutter when I play Apex... I've never experienced it for this long before and I've tried countless things to combat it...
  • EA_Aljo's avatar
    EA_Aljo
    4 years ago

    @L36Medic 

    If you're close enough for a wire, you should always use one. It's a lot more stable than wireless. What is your download speed?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

Hi there, @L36Medic 

Thanks for contacting us about this. Do you play on a wired or wireless connection? Also, you could try using alternate DNS settings. From the Xbox home screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4.

L36Medic's avatar
L36Medic
4 years ago
@EA_Aljo I'm using wifi atm and i'll do that and let you know how it goes, thanks
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @L36Medic 

    Wireless is probably the issue. Can you switch to a wire or is your router too far away?

    • L36Medic's avatar
      L36Medic
      4 years ago
      @EA_Aljo I have tried wired and I still seem to have the same problem... my speeds aren't much different either way and my router isn't to far also the DNS didn't help much ☹️
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        4 years ago

        @L36Medic 

        If you're close enough for a wire, you should always use one. It's a lot more stable than wireless. What is your download speed?

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