Banned, Locked out, Unable to appeal now
*I've waited to write this post until 10+ days after I attempted to submit an appeal case, and have tried to talk to support chat multiple times incase processes are just taking a little longer then ...
Forum Discussion
I'm hoping I can receive some sort of information on the forums.
tokomaro Sorry, but bans cannot be handled on the forums.
Also, the only "information" that can be provided is to contact the EA TOS Team, (which you've already done), and if you are unable to appeal your ban, then that does mean that the ban will be upheld.
I don't know if its the TOS team or just the normal support team. Everytime I open a support ticket they just tell me they can't do anything and to contact the TOS team, how do I do that?
Everytime I open a support ticket they just tell me they can't do anything
tokomaro That sounds like you are contacting the EA Support Team, (which they are right, they cannot do anything about your ban).
You'll want to reach out to the EA TOS Team here:I go to that link, write the appeal and click submit. It say's at the end to select the option to email them but I don't see that on the webform. It brings me to this page and I'm not sure if it ever submits because I've done this before and have yet to receive confirmation or any response or it show up in my cases.
tokomaro You can try this link instead:
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