Community ManagerHey therealCyykoh,
You can try checking through the steps below to see if there's anything that can be recovered, but I'm afraid we wouldn't be able to review or add anything to your account through the forums. You can see more information about how cross progression works and was implemented here, but after this much time we wouldn't be able to make any changes or add anything that didn't show up back when that took effect.
How to get help with missing packs, coins, or content in Apex Legends?
I have the order number for my purchase on Xbox, the emails are the same between my EA and Microsoft account, the account is linked, I dont really understand what to do here.
Community ManagerHey therealCyykoh,
You would need to contact support with the steps in the previous article regarding missing content and provide what information you can, however given how much time has passed it's possible they may not be able to confirm or assist either.
You'd need to reach out to check however, I cannot confirm your eligibility via the forums, sorry.
