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Boss-Hoggins24's avatar
4 hours ago
Solved

I tried linking my ps account and its linked to a fake email???

I just downloaded apex, and the first thing i did was try to merge my min account on play station, and for some reason its telling me my account is merged to a completely fake email i never linked it to?

it tells me "Your accounts can’t be linked because your PlayStation™Network account GimmeTheSause already linked to your EA Account for sp*****@2.emailfake.ml. An EA Account can only be linked to one PlayStation™Network account in its lifetime." 

Obviously noy my email. And ive never merged this account what can i do to fix this?

because i cant go into an email i dont have to unlink it

  • Hey Boss-Hoggins24​,

    You'll need to get in touch with the support team so they can help verify and update your account information.

    That's not something we'll be able to verify on the forums since that would make your information public for everyone to see, so please create a case here so the support team can take a look with you. 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey Boss-Hoggins24​,

    You'll need to get in touch with the support team so they can help verify and update your account information.

    That's not something we'll be able to verify on the forums since that would make your information public for everyone to see, so please create a case here so the support team can take a look with you. 

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