I have the order number for my purchase on Xbox, the emails are the same between my EA and Microsoft account, the account is linked, I dont really understand what to do here.
Community ManagerHey therealCyykoh,
You would need to contact support with the steps in the previous article regarding missing content and provide what information you can, however given how much time has passed it's possible they may not be able to confirm or assist either.
You'd need to reach out to check however, I cannot confirm your eligibility via the forums, sorry.
