Forum Discussion

fruitswordman's avatar
4 years ago
Solved

Blurry lobby page and game crashed

Hey friends🤭got a problem down here. Here's the thing. I updated the game today and I found the usual pop-up window in the lobby was in such blurry vision that it was like mosaicked. (screen shots ...
  • EA_Illium's avatar
    4 years ago

    Hey @fruitswordman Can you try going through the following troubleshooting steps and check if this continues?

    • Run the System File Checker tool then Check for Windows and GPU updates    
    • Connection and Advance Connection Guides 
    • Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  
    • Try these steps to make sure there aren't any other programs that may be preventing the game from properly saving 
    • Disable Origin in-game overlay and any other running overlays 
    • Repair via the Origin client 
    • Clear Origin Cache  
    • Allowing Origin/Steam and the game through your anti-virus or firewall   
    • Run Origin/Steam and Apex as an administrator (by right-clicking desktop icons and selecting 'run as admin")   

    Hope this Helps!