Cannot Buy Apex Coins Anymore

Hi L13ofP​ ,

Sorry to hear you’re running into that.

Since this is on PS5 and you’ve already tried reinstalling the game and restoring licenses, a few things may still be worth checking:

• Fully restart the console and try again.
• Make sure you’re signed into the correct PlayStation and EA accounts.
• Check whether the issue is only affecting Apex Coins purchases, or purchases in general on the PlayStation Store as well.
• If you were charged but the Coins never appeared, please also check whether there may be a delay before they show up in-game.

You may also find these pages helpful:

• Find missing Apex Coins or Exotic Shards
• Find missing EA currency, items, and rewards
• EA Account Help Hub

If the issue is specifically that you can’t complete the purchase at all, and it’s still happening after a full restart, it would be best to reach out to our support team so they can take a closer look at the account or purchase side.

Thanks for taking the time to report it.

I forgot to mention I play Apex on PS5, of that makes a difference.