Forum Discussion

4 years ago

Solved

Cant connect switch to ea account for apex

I have tried literally everything that I've found to try and get my nintendo account to connect to my ea account and nothing works. I've even created a new email, new nintendo account and new ea acco...

EA_Kent
4 years ago
Thank you for giving it a try!

I think it would be best to reach out to the EA Help team so they can take a look at your account and see what might be preventing you from logging in. For more info on how to set up a case with them check out the EA Help website. You can also speak with the team over Twitter or Facebook instead, if you prefer.

blaused

4 years ago

I HAVE A FIX!! I had this same exact issue and after an hour of trying every troubleshooting option with a patient person at EA help I FINALLY fixed it. The problem for me was that my Switch username had special characters in it - just a :-) at the end, but I think any punctuation could cause this issue. I removed the :-) from my switch account name and it literally logged me in and connected the accounts with no problem. I also was advised to type everything in using buttons only when logging into my EA account - not the touch screen - so that might've helped too. I really hope this can help others because it's such an easy fix for a problem that was driving me mad, lol.

WarumAnanas

3 years ago

OMG I LOVE YOU SO MUCH AFTER I SWITCHED MY NAME IT WORKED TYYY BEST HELP 🥳

@blaused wrote:
I HAVE A FIX!! I had this same exact issue and after an hour of trying every troubleshooting option with a patient person at EA help I FINALLY fixed it. The problem for me was that my Switch username had special characters in it - just a :-) at the end, but I think any punctuation could cause this issue. I removed the :-) from my switch account name and it literally logged me in and connected the accounts with no problem. I also was advised to type everything in using buttons only when logging into my EA account - not the touch screen - so that might've helped too. I really hope this can help others because it's such an easy fix for a problem that was driving me mad, lol.