Forum Discussion

4 years ago

Solved

Can't play firing range since the start of season 12.

I can play other modes without problem. Around 2 seconds after I spawn in the firing range tunnel, the game will kick me to the title screen with an error code: shoe. I've reinstalled the game multip...

EA_Atic
4 years ago
Hmm okay, then something on the PC that dont want to play ball with APEX. @rogaldarn

Can you try a clean boot its to see if we can find any programs thats giving APEX an annoying time.

/Atic

EA_Atic

DICE Team

4 years ago

Do you have the 4g device at home you could use as a network device and see if you get the same network issues in game? @rogaldarn

/Atic

rogaldarn

4 years ago

@EA_Atic yes, I have tried with two different 4g networks but the results are the same.

EA_Atic
DICE Team
4 years ago
Hmm okay, then something on the PC that dont want to play ball with APEX. @rogaldarn

Can you try a clean boot its to see if we can find any programs thats giving APEX an annoying time.

/Atic
- rogaldarn
  4 years ago
  @EA_Atic I did a clean boot according to the instruction. It didn't work at first, so I re-enabled everything back and restarted my pc. I can now get into the firing range without error but after exiting to lobby, I will get an error if I try to get into the firing range again.
  After further tries, I found out that it only works if the firing range is the first mode I choose after launching the game. It won't work if I play trios or anything else first. And it only works on the first try. If I want to re-enter the firing range again, I need to restart my pc. Simply restarting the game will not work.
  - EA_Atic
    DICE Team
    4 years ago
    By the sounds of it, its is a program that seems to be messing with APEX. @rogaldarn
    
    /Atic

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