Case not applied

minerkimbab​ You could try creating a case from here: EA Help | Contact EA.

If you are unable to create one after signing into your EA Account via the link above, click on "continue as a guest" and go from there:

Next, fill out the boxes and be sure that "submit an appeal" is your reason for contacting EA Help:

Hopefully this will help you with getting your case created!

Thanks for the reply, I've already tried this but haven't received a reply for 6 days

I made several inquiries but received no response.

After several months, I tried to play Apex in September only to find my account suspended. I've contacted customer support multiple times since September but haven't received any response at all. I tried every method I could think of, but nothing was even registered except for inquiries made after logging out. I haven't even received an email confirming whether my case is being processed or if it was rejected. Can I really expect to get any help from EA customer support through inquiries?

minerkimbab​ Sorry, bans cannot be handled on the forums as that can only be handled by the EA TOS Team.

• EA Help | EA Account locks, bans, and suspension
• EA Help | Contact EA

Note: EA only allows players to appeal their EA Account ban up to 3 times. If you had already appealed your EA Account ban 3 times with no success, that does sadly mean that your ban will be upheld.

If I had received a response, I wouldn't have come here. But I never once received a reply to my inquiry. So where am I supposed to get help?