Forum Discussion

rainman48812's avatar
3 years ago
Solved

Connection Issues

When I start Apex it'll occasionally say that my account is not permitted to play online. The problem with this is my account isn't banned but if I wait a little bit I can click retry and it'll go th...
  • RachelGomez1234's avatar
    3 years ago
    Here are all our internet fixes in a simple list.

    Restart your equipment.
    Connect with an Ethernet cable.
    Check for an internet outage.
    Try using a different device.
    Check your wires and cables.
    Run your computer's internet troubleshooter

    Regards,
    Rachel Gomez