Hi, sorry to hear you’re running into this.
Please try the following:
- Verifying your game files:
- For the EA app, go to your library → click on the 3 dots of Apex. → Repair
- For Steam, go to your library → right-click on Apex. → Properties → Local Files → Verify integrity of game files.
- Reinstalling Easy Anti-Cheat manually
- Go to your Apex Legends install folder.
- Open the EasyAntiCheat folder.
- Right-click → Run as Administrator.
- Click Uninstall, then Install again.
- Repairing Easy Anti-Cheat
Same steps as above, but instead of uninstalling click Repair Service in the setup window.
- Running the game or the EA App as administrator.
- Adding the game as an antivirus exception.
- Open Windows Security.
- Go to Virus & threat protection settings > Manage settings > Exclusions.
- Add an exclusion for the `C:\Program Files\EA` folder and for each of your EA game folders.
- Restart your PC.
Let me know if any of these help. If none of that works, the next useful thing is to grab the Windows Event Viewer crash entry / DxDiag.