Crossplay with Children (Xbox-PS4-Xbox)
I'm trying to enable crossplay for my children so all 3 of us can play together in one household. but I cannot access my children's specific EA accounts. I can log into my own and I do not see child accounts linked in there. The issue is I've tried the emails that they have listed on the Microsoft accounts and they don't get a reset password email from EA (basically confirming that they have an account)
On the xbox they are listed as my children and are currently under the age of 13. I had read somewhere on reddit that crossplay doesn't work for "underage" EA accounts and was hoping to change that so we can play together. Do I just need to change their age in their Xbox accounts and see if that fixes it? or do I need access to their direct EA account to make the change?
*I have successfully crossplayed with one of my xbox friends playing from my PS4 apex account so I believe the system works and went straight to their account being an issue.*
*They can search and find my username through "Find Friends" but when they add me I get no notification.*
*Cross play is Enabled but greyed out on their logins, but on mine I'm able to Enable or Disable crossplay*
