Forum Discussion

necrozim's avatar
6 years ago
Solved

DXGI_ERROR_DEVICE_REMOVED/DEVICE_HUNG

Christ on a bike, I tried to play tonight, 3 crashes in 7 games, and now I don't get loss forgiveness. Soooo what, if I crash again, I get banned for time which incrementally gets bigger each time I ...
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Hey all. 

    I know these crashes have been really frustrating for everyone who has been affected by this. I just wanted to pop in here and mention that we're working with NVIDIA to address the issue. It might require an update to the game or a new NVIDIA driver, but the right folks are currently investigating this. 

    For more info check out the Season 4 update notes: 

    https://answers.ea.com/t5/News-Game-Updates/Season-4-Assimilation-Patch-Notes/m-p/8710020#M64

    We appreciate your patience on this while it's under investigation. I understand the frustration it's causing, and I want to thank everyone for sticking with us. 👍

    [Admin - marking this as solved just for visibility. The issue is still under investigation.]

    /Kent