Error processing game logic, cant log in
Cant play because my game immediately freezes and sends me back to the main menu and says “There was a problem processing game logic. Please try again. sh_grx.gnut #1633 [Ul] The index "11044" does n...
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EA_QueenBee
Community Manager
Community ManagerHey SelectReaP3R,
When you mention that you've tried everything, could you be more specific as to what you've tried? That way I won't recommend steps that you've already done. 🙂
Reinstalled the game, cleared ps5 cache, rebuild ps5 database, switched ps5 native language, restore the license, double checked if I had the ps5 version of apex, selected a different server. This error only happens on this specific account if I try to play apex on different account its loads normally, but it’s frustrating because this account has all my progress. Thank you.
- EA_QueenBee
Hey SelectReaP3R,
Just to check: did this start happening after you bought (or were gifted) the Battle Pass Premium offer?
No I haven’t received or bought anything yet
Same here
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