Forum Discussion

Rising Novice

7 days ago

Error processing game logic, cant log in

Cant play because my game immediately freezes and sends me back to the main menu and says “There was a problem processing game logic. Please try again. sh_grx.gnut #1633 [Ul] The index "11044" does n...

Seasoned Newcomer

5 days ago

I’ve been having this exact same issue as well and now it’s happened to the point of me not being able to play anymore. It started off with the game returning to the main menu every time I attempted to open an apex pack last season, but now it won’t even let me play. Honestly was thinking about refunding all my stuff because I can’t even access it and no reply from the support isn’t helping. I have another account that works perfectly fine. My alt on the same ps5 runs perfectly fine though. I uninstalled, reinstalled, rebuilt the data base, restarted my console, the whole 9 yards. I can login on my switch fine too.

But reverting backwards to switch and having to spend money to buy another controller for it or having to learn motion controls, I’m good off of.

SelectReaP3R
Rising Novice
5 days ago
We on the same boat man, no help/slow help and apparently nobody else has experience this issue, Ive tried everything as well so theres nothing i can tell you to help :/ Hope you can log in access your stuff cuz this sucks.
- EA_QueenBee
  Community Manager
  5 days ago
  Hey folks,
  
  I get the frustration at not being to log in with your main accounts. I've passed your reports to the dev team so they can look into it for us.
  - SelectReaP3R
    Rising Novice
    5 days ago
    If it helps I was recently playing on my xbox and I get the same error when opening an Apex Pack.