Cant play because my game immediately freezes and sends me back to the main menu and says “There was a problem processing game logic. Please try again. sh_grx.gnut #1633 [Ul] The index "11044" does not exist” Ive tried everything and when I contacted support they did nothing beside waste my time and basically told me that I pray it gets fixed
No I haven’t received or bought anything yet
Community ManagerHey SelectReaP3R,
Just to check: did this start happening after you bought (or were gifted) the Battle Pass Premium offer?
Reinstalled the game, cleared ps5 cache, rebuild ps5 database, switched ps5 native language, restore the license, double checked if I had the ps5 version of apex, selected a different server. This error only happens on this specific account if I try to play apex on different account its loads normally, but it’s frustrating because this account has all my progress. Thank you.
Community ManagerHey SelectReaP3R,
When you mention that you've tried everything, could you be more specific as to what you've tried? That way I won't recommend steps that you've already done. 🙂
Community Manager
