High cpu & sudden fps drop and stutters
I usually get 80-110 fps in the game but since the last season the fps drops to 8-15 and becomes literally unplayable. My connection is fine and my pc is totally capable of running the game and I had...
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @thexcruella can you grab me a DxDiag so that I can take a look at your system: https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Darko
@EA_Darko EA support has already looked at my dxdiag report and tried many solutions and nothing has worked. But here you go :
- EA_Darko
Hey @thexcruella we would ask that your DxDiag be in English, based on what I can see there are a number of errors there so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
I would also recommend trying the game on a new Windows admin account to see if you have the same issue.
Let us know how you get on.
Darko@EA_Darkohere's what I've tried so far:
-clean boot
-updating drivers
-running apex steam and origin on admin mode
-setting high performance for apex on graphic settings
-deleting the game and re-installing to try it out on different platforms: steam,origin
-using start-up configs
-repairing game files,re-defining game files
-cleaning caches and repairing corrupted system files
-updating windows
-changing every possible video settings in the game avaliable
NONE of this has worked and your support team literally told me that there's no fix for this. Please help if you can, there's the report in english.
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