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ThinknQ's avatar
ThinknQ
2 months ago
Solved

Horizon heirloom

I opened 5 packs and received items in the list of 24. But the number of packs that need to be opened to receive heirloom is not counted.Do I have a chance not to receive heirloom after opening all 2...
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 months ago

Hey @ThinknQ try exiting out of the game and then back in to see if it changes anything.

Darko

ThinknQ's avatar
ThinknQ
2 months ago
@EA_Darko I've tried possible ways and it still is.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    It can simply be a visual bug @ThinknQ.

    What platform are you on?

    Darko

    • ThinknQ's avatar
      ThinknQ
      2 months ago
      @EA_Darko I use the EA app on my PC. The items I get quickly become random item boxes. Is there any chance I open the item that is not in the event

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