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gggusto's avatar
gggusto
Seasoned Newcomer
2 months ago
Solved

I got hacked and banned and they refuse to unban me

I got hacked and then banned on ea account and apex I proved I was hacked restored my ea account turned on 2FA. Then I appeal the Apex Legends ban as it was also due to me being hacked I never chea...
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NinjaKappa_123's avatar
NinjaKappa_123
Seasoned Newcomer
2 months ago

So here is the thing, as the topic said I got banned for no reason, the ban history(the first attachment) is also empty with the reason. Also if you curious, I streamed that day, and I only played for like half an hour, I can literally just put out the link to check if I was cheating or not. And after that, I tested with my another account, which is a brand new one just to check what was the impact, and I found out it was a hardware banned, so I'm so curious that EA can ban a person with no reason and literally just ban my motherboard? I actually just want my account back, it has been five years, I devote a lot in it, I feel very disappointing at them. I put the link down here and also the statistic of my account(the second attachment).

the stream vod that day: https://youtu.be/631Fih0Hg90?feature=shared&t=12188

  • NinjaKappa_123's avatar
    NinjaKappa_123
    Seasoned Newcomer
    2 months ago

    So by the way, I have been sending mails to the ea service for like 2 months, and they didn't replied me even one mail, is there another chance to contact them with more efficiency one?

  • gdieian's avatar
    gdieian
    Rising Newcomer
    2 months ago

    i just made a post about this last night. i got falsely banned for cheating lol. crazy because i grinded on my account since it first came out and invested 5000+ hours and money into this game. been loyal to this game when this it was “declining” or “dying”.  it’s really frustrating and discouraging 

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