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Aidan1160's avatar
5 years ago

i7-8750H + GTX 1080 Max-Q = 15 FPS (Apex Legends)

Hi there, recent issues with Apex Legends in terms of FPS Issues, running a laptop with i7-8750H, GTX 1080 Max-Q, 16GB DDR4 3100MHz, on a 1080p 144hz laptop and monitor screen display (only on laptop display). I'm unsure why the game struggles at times to lift off 15fps, when all settings (including some config file settings) and set to mininum, and shadows being turned off. I've gone through multiple suggest troubleshooting issues on Zeel's Troubleshooting guide, from what I know, this only occurs on Apex Legends, and other games do not have issues? I've also attempted to 'repair' apex through the launcher with no results. 

4 Replies

  • Hey @Aidan1160 

    Can you check if everything is up-to-date?
    It looks like your GPU is not running the latest drivers (if you can update select a clean install).

    Did you change any settings in the files or did you only change the settings in the in-game menu?

  • Aidan1160's avatar
    Aidan1160
    5 years ago

    Thanks for getting back to me Zeel, I updated the GPU drivers, and restored the settings on Apex legends to default (restore default), and going into game still only resulted in about 15 fps, i'll post an updated DxDiag file for you. 

    *I did change both settings in game, and then proceeded to change setting outside of the game via config file, only changing the 'shadows enabled' option in the file.

  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    5 years ago

    Hey @Aidan1160 

    Thanks for the information, let's dive deeper into the troubleshooting then.

    Now that I think about it, your intel chip (CPU) has integrated Processor Graphics.
    Can you check it Apex is using your GPU?

    Go to your desktop and right-click where there are no icons.

    Then select NVIDIA Control Panel and a new window will pop-up.

    You see a tab 3D settings, click here on Manage 3D settings.
    Then select Program settings and you will see a drop-down menu.
    Find Apex legends in this list, if it's not in the list, go to the installation folder and copy the address of the program called r5apex.exe.
    Now that is selected, scroll down in the list of options until you see OpenGL rendering GPU.

    Now select your 1080 MaxQ and that should be done.

    If this is a bit complicated, here is a video on how to do this.
    How to set Games to run on the dedicated GPU 

    Now test again and let me know if this was the issue.

  • Aidan1160's avatar
    Aidan1160
    5 years ago

    The settings were already set to this before hand but i've attempted to restore defaults and then change it agagin back to GTX 1080 OpenGL Rendering, and No changes have been made to the performance.

    *I would also like to note that during the loading screen phase it's performance is around 1800fps, but once into the screen itself it's very unstable in terms of fps, ranging all the way from 15fps to 90fps.

    **But in game its almost always a constant 20fps.