Invalid Account - Xbox One

Wish they would help us instead of constantly sending us to their help page. Had to play on my brothers account, some support page they have.

None of the things you said to do worked. I am tired of trying and i am not going to just switch to another account and loss all my progress fix this now or I am never buying another EA game again.

I just got this problem recently as well as of may 20th 2020 it says my account I been playing on for almost two years is all sudden invalid. 

This does not help at all. When you do this, it just says account ineligible. Your servers mixed everything up. This is an ea mistake big time and is really on the side of poor security. Now I have secret e mails that my apex is supposedly registered under. Lol ridiculous dude. I asked if my account was hacked and they said no way lol so how the heck do u explain my account I’m using for x box to play apex just several days ago just all of a sudden stops working and says invalid account. You guys have been hacked and now our data is exposed or the company it self did it for whatever reason which is still conflicting with privacy laws. Talking to a friend who is a lawyer. Will take a lot but dude someone has to start the fire under ea and their irresponsibility. We pay for products and you guys collect our data. Do your end of the bargain and make your product work. It’s definitely you guys. If it’s not in some freaken crazy stunt I will seriously pay u 5k. That’s how confident I am in your company’s faulter.    

Same here. Works on another login but not the one i want to use.works on pc but not xbox.

So I have the same issue but when I followed the direction to sign in through my microsoft account, but when I enter in my email linked with my account it says it’s invalid. Why does this happen  for a account that I have been using with apex legends for a year? This is an account I’ve purchased skins on and played on for a while and out of no where it says it’s invalid. I’ve made no changes to my ea account, my origin account, or my Xbox account so it’s lovely that this can just happen randomly with no outside action. These are the photos of what happens in my console and when I try to log on and also when I tried to log on your site with my ALREADY linked Microsoft/EA account.

It gives me an error saying your account is ineligible what’s that mean?