Issue with Ea Account Linking ont steam
Today, i logged into my steam account to play apex legends and noticed that i needed to re-login to my Ea account. I have two email addresses, and unfortunately, i couldn't remember which one was my main apex account. To resolve this i decided to unlink my account and then re-link it.
However, after logging in again , i found that my account had reset to level1,and lost all my skins and progress. i try link another ea account to another steam account , it show me two ea account link same
steam account. i have no idea.
this has been quite frustrating, i would appreciate any assistance can help me , did i linked wrong ea account or i lost my apex account ?pls help
Hey Himjai412,
Just to clarify, your progress is stored on the EA account level, not on individual platforms like PlayStation, Xbox, Steam, etc. This means if you link your platform to a different EA account, you'll lose access to that progress. Whenever you unlink an account, there is also the possibility that you'll lose your account progress permanently.
If you've logged back in to find you're now level 1, it's either because this was an EA account that didn't have any Apex progress, or it would just be progress lost due to the unlink itself. The only way to try restoring access would be to re-link the original accounts. If you've re-linked the original accounts without any progress returning, unfortunately that would be lost permanently.
You can contact support from the bottom of the page linked above if you run into any trouble getting the original accounts re-linked to check.
