Community Manager
Thank you for the reply however I already know what the issue and resolution are. What I am asking you to do is unlink my Xbox account from EA account: <removed> as I Connot unlink it due to a time restriction of 6 months.
[CM - Edited to remove email address]
Community ManagerI've edited your post(s) to remove the email address. Please be cautious with what you're posting on the forums and keep your information secure. As these are public boards, the information you're posting is visible to everyone.
As mentioned in my post here, you will need to get in touch with the support team if you have any issues linking an account. We cannot make any changes on the forums.
Thank you I will remember your advice in the future and be more careful.
I have an open case, but I can't seem to reply or access it just shows me and nothing else,
I have been trying to resume my case but to no success i am getting very frustrated at this point sigh,
Please advise in what could be wrong and why I cannot resume my case,
What should I do?
Community ManagerHey @GodKing1251,
If you visit your case history page here, you should see the status of any open cases.
Is that showing a particular status? It's possible you had started an email case but support just has not gotten to it yet, at which point resuming the case wouldn't have any other effect.
If it's been sitting with us for a while and you're not able to reply or resume, it may help to create a new one using these steps just to be sure it's in the right category to have someone look it over as soon as possible.
This helped thank you for the assist.
Community Manager
