Forum Discussion

Dada12132's avatar
Dada12132
Seasoned Novice
1 hour ago
Solved

Launch Error – Easy Anti-Cheat Not Installed

I've been unable to launch the game for about a week now.

 

Every time I try to start it, I get an error saying "Easy Anti-Cheat is not installed," even though EA AntiCheat is already installed on my PC.

 

I've already tried reinstalling EA AntiCheat, verifying the game files, and a few other troubleshooting steps, but nothing has worked so far.

 

Has anyone experienced this before or found a solution? I'd really appreciate any help.

 

Thanks!

  • Hi Dada12132​,

    Sorry to hear you're running into this issue.

    If you haven't already, could you try the following troubleshooting steps?

    • Verify your game files:
      1. EA app: Library → Click the three dots on Apex Legends → Repair
      2. Steam: Library → Right-click Apex Legends → Properties → Installed Files → Verify integrity of game files
    • Reinstall EA AntiCheat manually:
      1. Navigate to your Apex Legends installation folder.
      2. Open the EasyAntiCheat folder.
      3. Run the setup as Administrator.
      4. Uninstall EA AntiCheat, then install it again.
    • Repair EA AntiCheat:
      1. Follow the same steps above, but choose Repair Service instead of uninstalling.
    • Run the game (or the EA app) as Administrator.
    • Add the game to your antivirus/Windows Security exclusions:
      1. Open Windows Security.
      2. Go to Virus & threat protection → Manage settings → Exclusions.
      3. Add exclusions for the EA app installation folder and your Apex Legends game folder.
      4. Restart your PC.

    Please let us know if any of these steps help. If the issue still persists, we'd be happy to continue looking into it with you.

5 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hi Dada12132​,

    Sorry to hear you're running into this issue.

    If you haven't already, could you try the following troubleshooting steps?

    • Verify your game files:
      1. EA app: Library → Click the three dots on Apex Legends → Repair
      2. Steam: Library → Right-click Apex Legends → Properties → Installed Files → Verify integrity of game files
    • Reinstall EA AntiCheat manually:
      1. Navigate to your Apex Legends installation folder.
      2. Open the EasyAntiCheat folder.
      3. Run the setup as Administrator.
      4. Uninstall EA AntiCheat, then install it again.
    • Repair EA AntiCheat:
      1. Follow the same steps above, but choose Repair Service instead of uninstalling.
    • Run the game (or the EA app) as Administrator.
    • Add the game to your antivirus/Windows Security exclusions:
      1. Open Windows Security.
      2. Go to Virus & threat protection → Manage settings → Exclusions.
      3. Add exclusions for the EA app installation folder and your Apex Legends game folder.
      4. Restart your PC.

    Please let us know if any of these steps help. If the issue still persists, we'd be happy to continue looking into it with you.

  • Dada12132's avatar
    Dada12132
    Seasoned Novice
    35 minutes ago

    Thanks! I went through all the steps, and it's working now.

     

    I'm not sure which one fixed it, but I really appreciate the help!

     

    I'm just not sure if the issue will come back. I've tried repairing it before, and it seemed to work for a while, but the same error eventually returned.

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    15 minutes ago

    That's great to hear!

    Hopefully the issue stays resolved this time. If it does come back, please let us know and we'll be happy to continue looking into it with you.

    Thanks again for keeping us updated, and happy gaming!

  • Dada12132's avatar
    Dada12132
    Seasoned Novice
    13 minutes ago

    Thanks! I'll mark this as resolved for now and update the thread if the issue returns.

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    10 minutes ago

    Sounds good! Thanks for keeping the thread updated.

    I'm glad to hear you're able to get back into the game. Hopefully the issue is fully resolved, but if it does return, we'll be here to help.

    Happy gaming!

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 51 seconds ago
41,172 Posts