Forum Discussion

Rising Newcomer

2 days ago

Lost progress Cross progression

Years ago when cross progression first rolled out I tried and failed to merge my progression. Everything on my Xbox account was lost and at the time I was basically told to go **bleep** myself. I was...

missing content

xbox

AceSlayer03

Rising Newcomer

2 days ago

Thank you so much. Is there anyway I can check if an account exists under an email? I did a lot of email changing when this happened hoping it would fix something

EA_Mako

Community Manager

2 days ago

AceSlayer03
A quick way would be trying to log into the EA account page here with any emails you may have used, aside from the one you're posting with now of course.

If you're unable to get into a particular account after a password reset or no longer have access to an old email, I'd create a case here to have the support team take a look with you. They'd need to verify some other information about the account but can help update any needed login details from that point.