Forum Discussion

7 years ago

Solved

Me nor any of my friends got the Twitch Prime Loot Pack

So, we are a bunch of friends playing Apex together, 4 of us have the Twitch prime. We all tried to get the pack, linked our EA accounts (each of us has only one EA account, there is no way we linked...

Overnoxi
7 years ago
So for those with the same problem - if you are still wondering - I contacted EA support and even they could see that from my side is all correct. So they added the content from the Twitch Prime Loot pack on my account manualy.
If you still didn't got yours and you are sure you did all steps as you should I suggest you to contact the tech support as well.
This is how your screen in game should look after you start it if you get the pack activated. Good luck.

princip1e

7 years ago

I was wrong this got me nowhere. EA help desk said yes it's linked then told me to speak to prime help desk. Amazon help desk sent the ticket to the "Twitch Prime Loot Boxes" specialist who "will email in 48 hours".

Toneberculosis

6 years ago

@princip1e yea they send you in * circles and nothing ever happens.. I dont get how this guys is saying that EA put the items directly into his account manually because they cant do that.. its through Twitch Prime and not EA or Amazon..

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.38,322 PostsLatest Activity: 7 minutes ago