My Account Has Been Reseted to Level 1

When I got on my apex legends today, all my stuff like skins and coins were all gone, and my level was reset back to 1. Even things like the legends that I had are locked. The only stuff that I have are 2 skins from like a starter pack that I got when I first started the game and everything else is gone. I haven't played since April this year and I just got back on today. 

Hi,@EA_Mako . My account is one of the accounts that were rolled back to level1onApril 2nd and still have not gotten restored properly.Can lget some assistance with this?Thank you.

I came back to Apex today on June 28th and found that my account had become level 1 and I had been playing for 394 hours, hoping to solve it, and the EAID was milby0303

Hi @Qkuie,

I'm just checking if you still experiencing this issue. If yes, please let me know. 

I've had several cases open since April 2nd-3rd regarding the issue with people losing items, progress, etc. They've yet to help with the issue. They marked one of my cases as resolved when it was in fact not resolved. It's been months and I can't even open a new case. Has anyone had any luck resolving this issue. I lost some player progress, but I'm more pissed about the 2 legendary skins I had just won that day.

first of all my account got a funny reset to level 1 and i haven't got a reward for leveling up since please help

Yes, im still experiencing this issue.

So i came back to apex after a break and lost all my thing help would be appreciated

I lost my APEX account, around the beginning of April, I logged into my account, before that, I hadn't logged into my account for a month or two, after going live I found that all the items in my account were gone, the account level was reset to level one, including music packs, skins, legends and stuff, it seemed like a brand new account, until now, I've been playing APEX for almost 200 hours and I need someone to help me