after the update that came out a few hours ago i got the prompt that cross progression is available (this is on ps4), i pressed continue, it said please wait for a few minutes, then disappeared and nothing happened after that. am i actually able to activate cross progression or was the game just saying its a thing now?? kinda confusing.
EA Staff (Retired)EA Staff (Retired)Hey Everyone,
If you have recently received a message about cross-progression happening for your account but did not see any changes after.
Please fully shut down and relaunch Apex Legends to confirm if you see your progress update.
If you only play on one platform and received the message but didn't notice a change, try logging in on another platform tied to the EA account to see if your progress moved over.
If you continue not seeing Cross Progression, after getting the message your accounts have merged please let us know the following:
Platforms (ones tied to the EA account, you logged into):
EA ID (PSN ID, Gamertag):
Did you get the message your accounts were merging?
Have you restarted your game?
Did you unlink or link any accounts before getting the Cross Progression message? (if so please see our post)
Are you getting an error message?
Is anything else happening?
Thanks!
Got the prompt on my PC (which would be my main) but didn't get any of my linked PS4 stuff. Turned on my PS4 and all my PC stuff overwrote my PS4 stuff. Everything I had on my PS4 previously is gone! All that is there is my PC stuff. Help?
The same issue happened to me. I logged in on PC via the EA client and received the cross progression prompt. It showed the "this may take a minute" message and then disappeared. My cosmetics that were supposed to transfer from xbox are now all gone even on xbox! š Awesome!
@EA_Illium wrote:
Hi @BasedEugene, To confirm did all accounts appear on the CP message?
There was no accounts displayed, the message disappeared after clicking continue and nothing happened. I suspect this happened because both of my ea accounts were linked to different emails. After this happened I talked to support where I was guided to unlink my Xbox account to tie it with the PlayStation account. Now hopefully I am awaiting for the merger but it leaves me feeling unsettled due to the vast majority having problems.
Got the prompt on PC hit space it loaded for a moment dissapeared and got no crossprogression. I had quite a bit of money spent on xbox so i'd sure hope those items aren't gone forever.
yes same, I don't understand why this is happening....
PLEASE i need help i got the cross-progression but only my PC cross-processed my console account got completely removed I had so much on that account and none of it transferred my console account was higher level and it got replaced by my lower level PC account
Same here I thought Iād get badges at least.
