Forum Discussion

5 years ago

Olympus causes BSOD

The new map sometime causes a BSOD with the name KMODE_EXCEPTION_NOT_HANDLED caused by the driver dxgmms1.sys and the ntoskrnl.exe I had the first crash on 10-11-2020 and the second just a few minut...

m3brock

4 years ago

Whenever I would launch Apex Legends I would get a BSOD with the stopcode being KMODE_EXCEPTION_NOT_HANDLED and easyanticheat.sys under that stop code. I have no clue what happened as I was playing perfectly fine before then it just happened two weeks ago and I haven't been able to play the game since. Every once in a while I would get lucky and be able to get in for 10-15 minutes then it would happen again. Does anyone know how to fix this or have a similar problem?

EA_Kent
Community Manager
4 years ago
Hey @m3brock,

Do you have any other anti-cheat programs installed on your PC alongside Easy Anti-Cheat? I've seen some cases recently where it appears that EAC and other anti-cheat software may be conflicting, so I'm curious if that could be happening here as well.

/Kent