Forum Discussion

SUMKINGs's avatar
SUMKINGs
4 years ago

on my PC, another guy played on my account with cheats

My computer and account in Apex Legends were used without my knowledge and were blocked. I have already tried several times to get my account back, but I am constantly denied, referring to some of my data. I really want to get my account back, in which I invested a lot of money and, most importantly, time (680 hours on Steam and 989 on Origin). Appeals do not help, they are constantly rejected. What to do?

1 Reply

  • XHelperZ's avatar
    XHelperZ
    Hero+
    4 years ago

    Heya @SUMKINGs 

    If the ToS team has decided to uphold the punishment, then it's most likely a permanent decision.

    According to their user agreement, you are still responsible if someone uses your PC.

    Now of course, if the account itself got hacked by another party it's a different story.

    Though if you let someone on your PC and they used cheats... well apart from that being not really being a story that should be trusted, you'd still be responsible for said actions.