Packet-Loss between the games

Hey @rethinKrl, 

There are some troubleshooting steps we can try which might help with the packet loss issues you've been seeing. I'd recommend starting off with the basic connectivity steps over at the EA Help website first. Those steps can help with a lot of the most common issues we run into, but if you're still having the same issues after that check out the platform-specific steps as well: 

- PC

- Xbox One

- PlayStation 4

Let me know if you're still running into the same issues after that. Thanks!

/Kent

Hey, i did everything whay you said but i still have the same issues....

Hey @rethinKrl,

Thanks for giving it a shot. Do you have any other sort of network connection available, or is the 4G network your only option? 

/Kent

I live somewhere nowhere xD

So no i dont have other options just the 4G but what im wondering when Apex was released i had no problems i grinded 10-12 hours a day without any Lag Spikes..

I think its since season 1 or 2 that i got these Random round Packet-Losses..

@rethinKrl 

Got it, thanks! Troubleshooting a mobile connection can be tricky, but there is something else I'd like to try. Have you tried setting a different DNS on your system to see if that helps? Let me know which platform you're playing on, and we can give that a shot. 

/Kent

Supp,

im playing on PC = Steam

@rethinKrl 

Got it, thanks!

You can change the DNS Settings in Windows through the TCP/IP Settings. For more info on how to get there check out the Microsoft Support website. If you choose the Manual option you can enter a DNS of your own choosing. I usually go with the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but if there's a different DNS you would rather use instead that would be OK as well. 

Let us know how that goes when you've got the chance. Thanks!

/Kent

Supp, im using already DNS from Cloudflare.. but still have the issues ☹️

@rethinKrl 

I see, thanks! If setting a different DNS hasn't helped I'm afraid it may come down to using a mobile connection. I'm afraid that mobile connections aren't really supported for a game like Apex Legends, because they're prone to instability. 

/Kent

But what i dont understand is if i Play 10 games between the 10 games in have two times these Packet-loss but only Ingame.

Im using Teamspeak and there i dont have Packet-Loss and my Internet has the whole Speed.

And i dont have Problems in other games, not even in one game ☹️

But what i know when Apex was released i hade these issues not only after the first Season....

Maybe a fresh Windows and new Router could fix these.

I will update this if i found a resolution 🙂

Thank for yours help Kent 🙂