Forum Discussion

SiriFX's avatar
SiriFX
Rising Novice
20 hours ago

Performance display icon in Apex

Why is my performance display so bunched up with all these numbers and I icon that looks like a home plate for a baseball field. Don’t know what it means.

but looking at other people’s, there’s looks fine

please help to fix it 

[CM - Edited title for clarity]

5 Replies

  • SiriFX's avatar
    SiriFX
    Rising Novice
    4 hours ago

    i tryed playing on 4k UHD,1440p,1080p and its still there i even did the full reseti just dont know y that is there and when it is there i have packet loss and i tryed doing a full reset of everything 

  • SiriFX's avatar
    SiriFX
    Rising Novice
    4 hours ago

    i tryed to play on 4k,1440p,1080p and it still does it when that pops up i get packet loss i just dont know what it is and y im getting it 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    SiriFX​  Thanks! That's indeed pretty odd and not one of the connection-related symbols.

    I'm assuming the symbol disappears if you disable the performance display as well, and reappears when it's toggled back on even after restarting the game?

    If you've restarted completely (not just quick resume) without any change, a full console power cycle may be in order. If you hold the power button down for ~10 seconds until the console fully shuts down and unplug it for 30 seconds, this could help clear any cached data contributing to this.

    The other thing to try would be changing the resolution on your system to force the game to rebuild that display without going through a full reinstallation. You should be able to get there by hitting the Xbox button and heading to Profile & system > Settings > General > TV & display options. Try changing the resolution there and see if that's still showing up once you swap back.

  • SiriFX's avatar
    SiriFX
    Rising Novice
    7 hours ago

    It’s in between the ping and the long number 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hey SiriFX​,

    Sorry to hear you're running into some lag! Usually those red icons indicate various types of connection-related issues. Was the icon you're seeing one of those below, or something different?

    It may be a bit easier to pick out here versus in the middle of a match in-game, but if you're seeing a different icon, can you grab a screenshot?

    If it's one of the above, does it change at all if you switch to a different data center when launching the game or from the lobby? If you're on Wi-Fi and are able, try switching to a wired connection temporarily for testing purposes. These troubleshooting steps would be worth going through otherwise if you're consistently seeing these icons. Resetting your router would be a great easy step to check first, but trying a different DNS may be worth a try if you're not seeing much improvement afterwards.

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