Apex lagging so much after the new update and sometimes not responding at all and have to restart it to make it may or may not work (and it always do the same) !!

this is your response to everyone darko maybe just maybe the tons of players getting this problem has decent internet and its your update thats the problem?

Same here, on xbox the servers say 20-50ms but when i get in game its laggy and i get disconnected from match 70% of the time

yea...mine for me sometimes it lags like network lag and sometimes like fps drop and now it started to freeze and i have to restart it then it may or may not work

Hey @Viper8014 and @JSw33ney it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/ It'll take you a couple of minutes to do them all but please do take the time and do them all. Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed. Darko

Ok with all respect to u darko..... so from what i see...u guys in the support office are just doing this ....copy and paste this message for everyone .....but i'm telling u ....the game is not responding in the task manager ....how can that be a network problem ...i may be dumb in some of the troubleshooting things ..but notwork wont make the game stop and freeze and lag (FPS LAG!!) and freeze ....network lags are very very known ......and if u will say that it's my pc performance issue in your next message ...then NO no and NO ....i've been playing this game since the release and that wasn't happening ....so face the fact that all of those problems happened after that update...

performance issues after the new update for apex legends

46 Replies

JSw33ney
7 years ago
Same here, on xbox the servers say 20-50ms but when i get in game its laggy and i get disconnected from match 70% of the time
Viper8014
7 years ago
yea...mine for me sometimes it lags like network lag and sometimes like fps drop and now it started to freeze and i have to restart it then it may or may not work
EA_Darko
Community Manager
7 years ago
Hey @Viper8014 and @JSw33ney it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

It'll take you a couple of minutes to do them all but please do take the time and do them all.

Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.

Darko
uJamBo
7 years ago
this is your response to everyone darko maybe just maybe the tons of players getting this problem has decent internet and its your update thats the problem?
Viper8014
7 years ago
with all respect but no no no no no no no.....a connection issue making the game freeze and not respond ????? ...like how ????
EA_Darko
Community Manager
7 years ago
Hey @uJamBo when issues such as this appear we need to try an narrow down the cause. I tested the game just there and was able to play without issues. As such, if you are having issues with the connection then please try the steps I shared above and if they make no difference please share your UO Trace with us.

Darko
ThanksALOTT
7 years ago
Do you play in asian servers? If so, this is a server issue. Me and all my friends are experiencing high packet loss since the update.
MyGunzGoBoom
7 years ago
EA the least useful here. maybe its the weather?
ThanksALOTT
7 years ago
@EA_Darko I'm also experiencing the same issue. Attached my UO trace.
EA_Darko
Community Manager
7 years ago
Your UO Trace is showing some incredibly high Ping times well before you get anywhere near the EA servers @ThanksALOTT.

I would suggest trying the connection troubleshooting steps I shared above and if the issue continues it's no harm speaking with your ISP and showing them the results of your UO Trace.

Darko