Forum Discussion

4 years ago

Solved

PS4 APEX LEGENDS CODE NET

Keep getting connection to server timed out when I try to log into my main account. A new account works and loads in, my brothers account loads just mine doesn't.

Been over 2 weeks now and I have already posted about this got 1 response from @EA_Atic asking what trouble shooting I've done, I replied and got no response. Very professional and great customer care....

Any sign of this being sorted? really coming to the end of my patience after how much money and time I've put into this damn game.

EA_Atic
4 years ago
@viscalling if people are not getting BP levels a new topic is needed for that issue. You can always poke the CM's in direct message for something that we need to pay attention to or have questions. We wont help with troubleshoot in PM, it's better that everyone's sees that conversation in case some else have that issues etc. 🙂

@jimmyTbop Community managers and EA Staff that you see on AHQ plus the ones with EA_ in their user name works for EA but we are not customer support. We help out as much as possible on the forum but it's not the only item we do here. 😊

On the issue you are describing we have a mega thread on and something we are working on solving.

Link to topic: https://answers.ea.com/t5/Technical-Issues/WORKAROUND-Apex-won-t-get-past-quot-continue-quot-screen-on-PC/m-p/10040229#M96953

/Atic

12 Replies

buugy21
4 years ago
I’m constantly not being able to get into a game or even in sit in a lobby, I constantly get the error Connection to server timed out (conde:net). See ea for additional information. This is beyond frustrating and this is the only game that has this issue! Please help
EA_Atic
DICE Team
4 years ago
Keep in mind that this a player helping player forum and not EA Support. @jimmyTbop

EA Support is this way:

https://help.ea.com/en/contact-us/

https://twitter.com/EAHelp

Do you get this issue before the continue button at the star or while playing.

/Atic
envisidy
4 years ago
I am having a similar problem on pc,i launch my game and its on 15fps i try and go into a game and it either throws me out with an error sign or just freezes me on the loading screen and kicks me outr.pls help me
viscalling
4 years ago
@EA_Atic Hi, Atic. Do you think we should make a new topic and stick it with the code:net problem? Right now people are complaining about not receiving BP levels in the other topic.
jimmyTbop
4 years ago
@EA_Atic Apologies, that is my misunderstanding. Any help queries I searched directed me this way especially since the help service was down. Then having the "EA" in your name made me think you were associated with them.
Sorry for letting my frustration with my connection problem come through in my post.
It's when I press continue on the first screen with fuse and Caustic, it seems like it connects bringing me to the black loading screen with the apex logo in the bottom right then just continues on that same screen for around 1-2 minutes until I get back to the splash screen with fuse and Caustic and an error message saying, "Connection to server timed out (code:net)"
I'm in the Uk and play on London server usually.
EA_Atic
DICE Team
4 years ago
@viscalling if people are not getting BP levels a new topic is needed for that issue. You can always poke the CM's in direct message for something that we need to pay attention to or have questions. We wont help with troubleshoot in PM, it's better that everyone's sees that conversation in case some else have that issues etc. 🙂

@jimmyTbop Community managers and EA Staff that you see on AHQ plus the ones with EA_ in their user name works for EA but we are not customer support. We help out as much as possible on the forum but it's not the only item we do here. 😊

On the issue you are describing we have a mega thread on and something we are working on solving.

Link to topic: https://answers.ea.com/t5/Technical-Issues/WORKAROUND-Apex-won-t-get-past-quot-continue-quot-screen-on-PC/m-p/10040229#M96953

/Atic
rider1490
4 years ago
Connection to server timed out (code:net)
Connection to server timed out (code:wheel)
youtube , twitch , other games everything work fine .... except Apex Legends ... frankfurt , belgium , amsterdam , london .... nothing works
AimTaker
4 years ago
@EA_Atic got the same issue here at the main menu.
wojtmas
4 years ago
Mam problem nie mogę się zalogować na moje konto apex wyskakuje mi CODE:net co mam robić to już się robi denerwujące mój nick to wojtmas
BlackSmk06
4 years ago
Salut, a tout trouvé comment résoudre se problème ou pas stp ?