4 years ago
PS5 credentials expired - how can I work out what my account email is?
I usually play Apex on my Xbox but I recently gave my little nephew my old PS4 and wanted to play with him. It'd been a while since i played Apex on PS5. I get the 'credentials expired' message. I u...
- 4 years ago
Just to close the loop so anyone else who has a similar problem knows what happened.
According to EA support, my account was deleted. The first EA Support person claimed I deleted my EA account. The second person I spoke to said it was because of inactivity.
Either way, because the account was deleted, I can never use that PSN ID again. It's my only PSN ID and I have no desire to make another one (as this is the account PS+ is associated with and where I have all the free items for the game).
I've basically been banned and I never did anything wrong other than not play for a while. Very disappointing result.