Forum Discussion

New Novice

9 months ago

Purchased ultimate + battle pass and got nothing

I purchased the ultimate+ content and received nothing, but it shows I've completed those parts of the battle pass. I've included a video showing exactly what I mean by this, it shows everything up u...

1d597509-c238-4c52-b61e-5a32aac7ccc1 (1).mp463 MB

New Novice

9 months ago

Do you know how I can order a refund on xbox?

Midnight9746

Hero+

9 months ago

SiNNiSTyR wrote:
The second one why?

The reason is because that's an upgrade to the Ultimate Pass, (not the Ultimate Plus Pass itself):

Apex Legends™: Ultimate+ Battle Pass Split 2 Upgrade

†Requires Apex Legends, "Takeover" Ultimate Battle Pass Split 2 (sold separately), all game updates and gameplay to unlock battle pass content.

SiNNiSTyR wrote:
Do you know how I can order a refund on xbox?

I'm not sure if it could be refunded, but if it can be, it would be through the platform it was bought on, (in your case, that would be through Xbox).