I've bought the evolution event packs and I've unlocked all 24 items but it wont let me unlock or equip the Rampart heirloom at all. I've tried restarting the game and waited a few hours but its not working. I'm really frustrated that it wont give the the heirloom after spending money.
Community Admin@EA_David I'm not quite sure what you mean by that but I've attached a picture of what I think you mean? I don't remember what the last item I got was, but I do know that I got it from opening evolution packs. If you meant something else, let me know and ill do my best to get you the info you need.
Also, idk if this could be related but, I can't claim any of my premium track rewards for the battle pass. Hope this can be figured out soon because it's very frustrating.
Community AdminI am currently Level 104. the last premium item I got was literally just the 3 character skins and the 30-30 skin from unlocking the pass. I have attached 2 pictures to this to illustrate what I'm about to say. As you can see it says that I'm level 104 and have everything unlocked but when i click on anything it says that its locked and requires a certain battlepass level, which i have. Idk man, this is really disheartening and frustrating.
Community Admin@EA_David yes, I have done that. I had an old EA account that I forgot about and had that connected to my xbox account so I reconnected it to my actual EA account.
Choose Rampart from the Legends screen & go to Skins next to her you should see an option to equip Problem Solver. I was having this problem too.
Community AdminUnfortunately unlinking accounts can have some knock-on effects on the BP and other items, and this may be a factor here.
We've flagged your situation for investigation, but the unlinking may be a critical factor.
In any case once you hit 110 could you grab some proof of the completed BP, a clip showing your username and the maxed final level.
Community Manager
