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x_Apollyon3745's avatar
x_Apollyon3745
Seasoned Newcomer
4 days ago
Solved

Randomly Crashing to Desktop

My game has been randomly crashing to desktop for about 1 month now. There is no crash dump in the steam directory, no crash dump in local app data, no error or critical error in Event Viewer. There...
crashing
pc
  • JHS_QQQQ's avatar
    JHS_QQQQ
    4 days ago

    This sounds like the bug they "confirmed" on last patch notes. Happening to me too. Only way to fix it is to play with old NVIDIA drivers (or at least for me its the only fix that works).

    "We also want to mention a known issue with DX12. Less than 1% of PC players are experiencing more common GPU crashes (DXGI errors or sometimes a crash with no error) on Nvidia GPUs, typically every 1-2 hours of play. If you’re one of these affected players, please see our Trello post for possible workarounds as we continue to investigate."

     

    https://trello.com/c/oDaxbJ2q/567-dx12-dxgierrordeviceremoved-crashes-when-nvidia-gpus-are-used-with-certain-cpus

    Trello bug workaround suggests 561.09. Been testing 566.36 myself with good results so far. All 57x drivers crash without any error messages/memory dumbs/event viewer logs etc. in my system too.

    Windows 10 in use so not win 11 24H2 related bug (like there are in some other games).

    Haven't tested all drivers after 566.36 so not sure what version is first to bug.

Midnight9746's avatar
Midnight9746
Hero+
4 days ago

x_Apollyon3745  For now, try to verify the game's files and preform a system file check on your PC.

To do a system file check:

  • Open the Command Prompt in administrator mode

  • Type, "DISM /Online /Cleanup-image /Restorehealth" (without the quotes), and wait for it to finish.
    Note: DISM stands for "Deployment Image Servicing and Management tool". It often repairs Microsoft related files, such as issues with Window apps. Some problems with the next file checker can only be fixed after running this one first.

  • Now type, "sfc /scannow" (without the quotes), and wait for it to finish.
    Note: sfc stands for "System File Checker". This one will repair system files, (such as important Windows drivers).

  • Lastly, restart your PC.

You may also need to update Windows itself, (and it would help if you could send a DxDiag log as well).

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