Re: Account is disabled, despite having a new account

Hey @C1CLouD,

Disabled accounts will typically require you to reach out to support to unlock after some verification.

I'd definitely suggest going through these steps, similar to what Asmodeus566 mentioned.

After that you can create a new case to speak with support here if you haven't already done so.

They'll be able to take a closer look at what caused the account to be disabled and can help out with any other needed steps at that point.