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3 Replies

  • VarcanG's avatar
    VarcanG
    7 years ago

    Sometimes the game crashes without error and there is no new "apex_crash.txt" in my documents folder. 

  • Product: Apex Legends
    Platform:PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number: Nvidia GeForce GTX 980 Ti
    Enter RAM memory size in GB 8GB
    What is your gamertag/PSN ID/EA Account name? 1_2_dadome
    Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
    Which Legend were you playing (if applicable)? Mirage, but crashes with any character
    Which Legends were your squad mates using (if applicable)?
    Where did the issue occur? In a match
    Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Anywhere.
    What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just landed, but has happened in many different situations.
    Did your squad mates also experience the issue? No
    How many matches had you played in a row before the issue occurred? Almost any match.
    When did this happen? (dd.mm.yy hh:mm) 19.03.2019 18:01 EST
    How often does the bug occur? Often (50-100%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? Game crashes to desktop, sometimes it hangs before that, sometimes just quits
    What should be happening instead? Not crash
    Steps: How can we find the bug ourselves? No idea, it's random, but I'm going to post the contents of the apex_crash.txt, in the compose box bellow, hope it helps

     

  • Product: Apex Legends
    Platform:PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number AMD RX580+Nitro 8G
    Enter RAM memory size in GB 16GB Patriot DdR3 1333
    What is your gamertag/PSN ID/EA Account name? G0ODTIMES
    Which Legend were you playing? Doesnt matter what im playing.
    Where did the issue occur? While being Respawned
    Which part of the map or menu were you in? Coming off the respawn ship
    Did your squad mates also experience the issue? Sometimes
    How many matches had you played in a row before the issue occurred? I've gotten at little as back to backs, up to 10 games. Currently on the new patch, its been 2-4 games. Some stutter, some are smooth.
    When did this happen? Mid game
    How often does the bug occur? Occasionally (10% - 49%)
    How severe is your issue? Major impacts to gameplay
    What happens when the bug occurs? Game freezes, the crash to desktop
    What should be happening instead? THE GAME SHOULD BE STABLE (what kind of question is this)
    Steps: How can we find the bug ourselves? Play the game.