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EA_Aljo's avatar
EA_Aljo
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4 years ago

Re: Apex Stuttering

@L36Medic 

Wireless is probably the issue. Can you switch to a wire or is your router too far away?

9 Replies

  • @EA_Aljo I have tried wired and I still seem to have the same problem... my speeds aren't much different either way and my router isn't to far also the DNS didn't help much ☹️
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @L36Medic 

    If you're close enough for a wire, you should always use one. It's a lot more stable than wireless. What is your download speed?

  • @EA_Aljo The router is in the next room so I'd have to figure something out to have it wired so it probably could be done... but my download speed is 100+
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @L36Medic 

    Speed isn't really the issue though. It's more about stability and a wireless connection isn't as stable as a wire. 100 mbps is more than enough for Apex though. I just wanted to make sure you weren't under 10 mbps. Did you power cycle your equipment after switching to a wire? If not, try switching to it again and power cycle your modem, router and Xbox. Also, clear your alternate MAC address with these steps:

    Go to your Xbox Settings
    Go to "Network", then "Advanced Network Settings"
    Click on "Alternate MAC Address", and then click "Clear"

    Let me know how it goes. Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @L36Medic 

    Glad to hear it! Did you switch to a wire and do the power cycling again as well as clear the alternate MAC address or did just one of those suggestions work?

  • EA_Aljo's avatar
    EA_Aljo
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    4 years ago

    @L36Medic 

    Thanks for letting me know. Just glad to hear it's been resolved. If anything else comes up, reach out again. Have fun and good luck!

  • Hello everybody,

    after trying so many things I finally found the solution to fix my stuttering problems. After I deactivated IPv6 I had no more problems.

    1. Close Apex.

    2. Go to control panel -> Network Settings -> Adapter Configuration. I'm german so I'm not sure if the translation is right. This is the path in german:

    Systemsteuerung\Netzwerk und Internet\Netzwerkverbindungen

    3. Rightclick on the Adapter of your Internet Connection (mine is called "Ethernet") and deactivate "Internet Protocol, Version 6 (TCP/IPv6)".

    Snapshot in attachements

    I hope that helps most of you. Please let me know if it helped you :-)