Re: Application r5apex.exe has been blocked from accessing Graphics hardware

So, setting both Origin and Apex to run as admin and disabling Origin in game for Apex.

Yea that didn't work.

I did a bit more testing but then realised I'm getting this in other games too, and not just origin ones.

I'm narrowing it down to either my pcie slot, my pcie riser cable or the GPU it's self. 

Have you try to disable your 3rd party anti-virus (such as Malwarebytes). Because after I disable it the game work perfectly fine.

Hey,

I have added all subfolders of C:\Program Files(x86)\Origin and \Origin Games to the exclusion list for my AV.

Still having issues. I'm working with nvidia support too so I'll update here when I get an outcome

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@DeltaSabre69 wrote:

Hey,

I have added all subfolders of C:\Program Files(x86)\Origin and \Origin Games to the exclusion list for my AV.

Still having issues. I'm working with nvidia support too so I'll update here when I get an outcome

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Which AV are you using?  Knowing that would be helpful. 

Its Avast Home

I may be wrong, but it sounds like you are adding the acceptions to the Avast Scanner, which only skips them over when scanning for viruses. 

I'm not very familiar with Avast, but you should be adding the acceptions to the firewall side of things.  

https://support.avast.com/en-us/article/Antivirus-Firewall-Application-Rules

You should be adding the executable to the acception list, which should then resolve the issue. It's the firewall that is messing you up, and not the files themselves. 

If you don't want to take any risks, you can easily test it but turning avast completely off and play a round or two in game. If the issue doesn't happen, it's definitely the firewall causing the issue. 

Windows firewall has a few issues. Make sure to update to newest windows drivers.  

https://support.microsoft.com/en-ca/help/4027667/windows-10-update

You can also try turning windows firewall off and testing to see if that helps any. 

You can also try adding the program to windows firewall acception list:

https://www.tomshardware.com/news/how-to-open-firewall-ports-in-windows-10,36451.html (Not sure how old this guide is, but hope it helps. ) 

If you are using an older version of windows, well I hope EA can help. 

Have you tried adding it to windows Firewall acceptions? 

It was already added, I assume at the point the game first ran

That's odd.  Everyone else who I've ran into with this error was due to their firewall. 

I hope EA can help ya quickly. 

I changed my GPU last night and managed to play uninterrupted on all my games for over 3 hours.

No crashing at all. So looks like I have a faulty 1080ti ☹️

Fingers crossed for a successful RMA!

Thanks to all who contributed.

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@DeltaSabre69 wrote:

I changed my GPU last night and managed to play uninterrupted on all my games for over 3 hours.

No crashing at all. So looks like I have a faulty 1080ti ☹️

Fingers crossed for a successful RMA!

Thanks to all who contributed.

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When you swapped out your GPU, did you also clean out the old drivers, or just swap the hardware?  

Yea I used ddu to clear out the previous one and installed the latest one.

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@DeltaSabre69 wrote:

Yea I used ddu to clear out the previous one and installed the latest one.

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Makes me wonder if that would of worked with the older card as well. 

Which would then mean it was a software issue withing an older driver. 

Nah, I already tried it. I tried all versions from the most current to about 5 versions back, and it made no difference. Used ddu every time and repeated my tests.

Now on the new card, everything is back the way I was using it before, no underclocking and no tdr reg tweaks.

It's definitely an issue with the card. 

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@DeltaSabre69 wrote:

Nah, I already tried it. I tried all versions from the most current to about 5 versions back, and it made no difference. Used ddu every time and repeated my tests.

Now on the new card, everything is back the way I was using it before, no underclocking and no tdr reg tweaks.

It's definitely an issue with the card. 

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While that makes it a tad more confusing, it at least helps narrow down the overall issue. I know now if it's not firewall related, that it's hardware related, and to focus on that side.

 

At least now I can run down a list of hardware/software repair methods.

 

 

1] Uninstall and Re-install the graphics card driver

2] Run the Hardware Devices troubleshooter

3] Give access to graphics hardware to applications

4] Disable TDR checker

 

 

You don't need to do any of these, just posting it here for others reading the thread.  And of course, those steps are just a general trouble shoot.